The Déesse PRO offers quality assurance with our 12-month warranty. Registering your product couldn’t be easier, simple fill out the form below and enter your product details below to confirm your 12-month product warranty.

To view our product warranty policy please click here.

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Warranty Policy

1. Warranty

1.1 As the manufacturer of the Goods, we guarantee that for a period of 12-months from the date of purchase, the Goods will be free from material defects.
This Warranty is subject to the exceptions listed in sub-Clause 1.2.

1.2 Our Warranty does not apply to any defects in the Goods caused by:

1.2.1 Normal wear and tear;

1.2.2 Deliberate damage and/or misuse of the Goods; 

1.2.3 Accidental damage;

1.2.4 Failure to use the Goods in accordance with their instructions; or

1.2.5 The alteration or repair of by you or any third party that is not authorised by Us.

1.3 The manufacturer’s Warranty exists in addition to your legal rights as a consumer.

1.4 Should your product become faulty within the 12-month warranty period please contact enquiries@harpargrace.com or the company you originally purchased the product from to notify us/them of the issue. We will then carry out the repair or organise a suitable replacement within a reasonable time and without significant inconvenience to you.

Please note we're experiencing a technical issue and are currently unable to send email confirmations once warranties have been submitted. Please be reassured we have received your warranty submission and we're doing everything we can to resolve this issue as soon as possible.

 

Register for your warranty here